Return Policy
Overview
This Return Policy outlines the terms and conditions for returns and refunds related to our strategic mirror placement services and information products.
Digital Products and Services
Due to the nature of digital information products and consultation services, returns and refunds are handled on a case-by-case basis. If you are not satisfied with a digital product or service, please contact us within 14 days of purchase to discuss your concerns.
Consultation Services
For consultation services, refunds may be available if services have not yet been provided. Once consultation services have been delivered, refunds are generally not available unless there are exceptional circumstances.
Physical Products
If we offer physical products, the following return policy applies:
- Items must be returned within 30 days of purchase
- Items must be in original condition and packaging
- Return shipping costs are the responsibility of the customer unless the item was defective or incorrect
- Refunds will be processed within 14 business days of receiving the returned item
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately. We will arrange for return shipping at our expense and provide a full refund or replacement.
Refund Processing
Refunds will be processed using the same payment method used for the original purchase. Processing times may vary depending on your payment provider.
Non-Refundable Items
The following items are generally non-refundable:
- Customized or personalized services
- Services that have already been fully delivered
- Digital products that have been downloaded or accessed
Contact for Returns
To initiate a return or request a refund, please contact us using the information provided on our contact page. Include your order number, purchase date, and reason for return in your message.
Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.
Questions
If you have questions about this Return Policy, please contact us using the information provided on our contact page.